Refund policy

Returns and Refunds

Gallery Lotus accepts returns of products in their original condition within 15 days of purchase. Items must be unused, undamaged, and in their original packaging with all tags attached. Upon receipt and inspection of the returned item, we will issue store credits equal to the amount paid. These credits can be used for future purchases.

For defective or damaged products, please contact us within 7 days of delivery. After evaluation, you may be eligible for a full refund or store credits. Items purchased on sale or with discounts are final sale and not eligible for returns unless defective.